Last Updated April 6, 2023
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the Service includes:
Personally identifiable information, such as your name, profile name, email address, and phone number that you voluntarily give to us when you register with the Service, or when you choose to participate in various activities related to the Service such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from accessing the Service or using certain features of the Service.
Information our servers automatically collect when you access the Service, such as your IP address, your device and browser type, your operating system, your access times, your network or device performance, your network connection, and the pages you have viewed directly before and after accessing the Service. In addition, if you are using our mobile application, this information may also include your device name and type, your operating system, your phone number, your country, region, your likes and replies to a post, and other interactions with the Service and other users via server log files, as well as any other information you choose to provide.
Financial information, such as data related to your payment method (e.g. valid credit card number, card type, expiration date) that we may collect when you purchase, order, return, exchange, or request goods or services or information about our services within the Service. For general access and use of the Service we collect and store limited, if any, financial information. Otherwise, all financial information is collected, utilized, and stored by our payment processor(s) e.g.: Apple, Google, Stripe and you are encouraged to review their privacy policies and/or contact them directly for more information.
Social Media Permissions
At your request, the Service may access your Facebook, Instagram, or other social media basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding refer to the Privacy Policies and permissions policies of your social media account(s).
Data From Social Networks
User information from social networking sites, such as Apple's Game Center, Dischord, Facebook, Google, Instagram, Pinterest, TikTok, Snapchat, Twitch, Twitter, including your name, your social network profile name, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. If you are using our mobile application, this information may also include the contact information of anyone you invite to use and/or join our mobile application.
Device information, such as your device ID, model, and manufacturer, and information about the location of your device. General location data is necessary to comply with agreements with our content licensing partners.
Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Service permission to access this information.
Data Related to Ticketing and Events
KORD may need to share your name, email, approximate location, or other details to ticketing partners in order for you to view events in your area and/or purchase tickets to an event.
Data From Contests, Giveaways, and Surveys
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
Data From Your Use of the KORD Service
Information about your use of the Service may include but is not limited to, account type, account settings, technical diagnostics, crash history, launch time, uptime, search queries, search history, app launches, taps, clicks, scrolling information, music listening, video viewing, content access including songs, videos and articles, your bookmarks, your library, your favorites, customer support requests, approximate location, interactions with other users, your comments/reactions, your likes, your saves, your follows, comments and content you may submit, data necessary to implement and track digital rights management, information regarding third-party technology used with the Service such as bluetooth devices, or other information about how you interact with the Service.
Mobile Application Information
If you connect to the KORD Service using our mobile application:
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information. With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law. We may also share your personal information with our content licensing partners such as artists, record labels or related entities who may contact you to provide information, send updates, or promotional offers. To opt-out of receiving any communications from third-parties, please contact them directly.
Interactions with Other Users
If you interact with other users of the Service, those users may see your name, profile name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following threads, etc.
When you post comments, contributions or other content to the Service, your posts may be viewed by all users and may be publicly distributed outside the Service in perpetuity.
We may use third-party advertising companies to serve ads when you visit the Service. These companies may use information about your visits to the Service and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
We may share your information with our business partners to offer you certain products, services or promotions.
Social Media Contacts
If you connect to the Service through a social network, your contacts on the social network may see your name, profile photo, and descriptions of your activity.
Other Third Parties
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
Sale or Bankruptcy
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
Cookies and Web Beacons
Website and App Analytics
We may also partner with selected third-party vendors, such as Adobe Analytics, Cloudflare, Google Analytics, and others, to allow tracking technologies and remarketing services on the Service through the use of first party cookies and third-party cookies, to, among other things, analyze and track users' use of the Service, determine the popularity of certain content and better understand online activity. By accessing the Service, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policies and contact them directly for more information. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
You should be aware that getting a new mobile device, computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser's cookies files may also clear certain opt-out cookies, plug-ins, or settings.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. We are committed to keeping you personal information safe and have implemented various safeguards against against unauthorized access of personal data in our systems. We will retain your personal data only as long as necessary to provide you access to the Service and for KORD's legitimate and essential business purposes and will delete your data upon request unless required by law for us to retain longer.
POLICY FOR CHILDREN
The KORD Service is not intended for use by children whose age (a) is under 13 years old, (b) requires parental consent to collect, store, or utilize their personal data, (c) makes it illegal to collect, store, or utilize their personal data. We do not knowingly solicit any personal information from, collect, store, or utilize personal data from, or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below. If you are under the age of 13, do not use the KORD Service or provide any personal data to us..
CONTROLS FOR DO-NOT-TRACK FEATURES
OPTIONS REGARDING YOUR INFORMATION
You may at any time review or change the information in your account or terminate your account by contacting us using the contact information provided below. You may also request that we delete your information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service and/or comply with legal requirements. Requests to delete or change data may take up to 30 days to complete.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Service, you have the right to request removal of unwanted data that you publicly post on the Service. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Service, but please be aware that the data may not be completely or comprehensively removed from our systems or from servers outside of our control.
Or you may write to us at:
1051 Port Washington Blvd
Port Washington, NY 11050